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Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Simple tips for effective marketing.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

28 Apr 2026

Government ministers have warned that higher prices for fuel, food, energy and flights could linger following the end of the US-Israel war with Iran.

27 Apr 2026

Figures published by the Office for National Statistics (ONS) have revealed that UK borrowing has fallen to its lowest level in four years.